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Important information bevor your arrival

  • Rooms are available from 3.pm on the arrival date and must be vacated by 11.a.m. on the date of departureFor a fee: early check-in and late check-out
  • Early check-in (from 9.a.m. without breakfast) € 30 per person including use of the SPA and hotel room (subject to availability)

Spa entry on the day of arrival and departure

  • on the day of arrival the use of the SPA is included from 3.p.m.
  • on the day of departure you can use the spa area until 11.a.m.

Would you like to extend your relaxation?

  • SPA admission on arrival day from 9:00 am: € 25 per person incl. spa bag on loan
  • SPA admission on departure day until 6:00 pm: € 25 per person incl. spa bag on loan

 

  • Holiday with dog: we charge a flat rate of € 15 per night (without food) for your four-legged friend.
  • Dogs are welcome in your room, the lobby and the bar area. (However, we kindly inform you that dogs are not permitted in the restaurant, breakfast room, pool area and Spa).

 

 

  • By 2 days before the date of arrival: NO cancellation fee is charged (6.00 p.m. local time)If you cancel within the 2 days we allow ourselves to charge the following cancellation fees
  • up to 1 day before the date of arrival (18.00 local time) 50% of the total amount of the booked stay
  • Cancellation on the day of arrival: 100% of the total amount of the booked stay
  • In case of delayed arrival or premature departure the total amount will be charged

(special conditions for Christmas and New Year)

  • A cancellation or rebooking ist not possible free of charge. The cancellation fee is 100 percent of the stay.
  • 100% prepayment at the time of reservation
  • after completing the booking you will recieve a payment link via which the payment must be made
  • A valid credit card must be provided at the time of booking. Depending on the rate booked the hotel reserves the right to charge the credit card in advance or to send you a payment link.
  • please note that payment with third-party vouchers is not possible.

 

 

  • We recommend the european travel insurance: Book your personal holiday cover here.
  • we pay attention to your health and that of our employees
  • we implement all specified hygiene standards and reguations in the resort. Because your safety is important to us.
  • Here you will find the currently valid Corona information.