Accessibility Statement

Grand Spa Wellnesshotel Betriebs GmbH is committed to making its website www.sparesortstyria.com and the associated online services accessible to all users. We follow the Web Content Accessibility Guidelines (WCAG) 2.1, conformance level AA.

Compliance status
This website is currently partially compliant with the requirements stated above.

Preparation of this statement
This statement was prepared on 29 September 2026, based on a self-assessment.

Non-accessible content
Despite our efforts, the following content is currently not fully accessible:

Online booking system
The embedded booking system is third-party content from an external provider. It does not currently fully meet the requirements (missing description for screen readers). We are working on a fix.

Voucher shop
The online shop for vouchers (shop.sparesortstyria.com) runs on a separate platform and does not currently fully meet the requirements (including non-descriptive image descriptions and inconsistent page titles). We are working on a fix.

PDF documents
Some PDF documents provided on the website (including general terms and conditions, weekly programme, job postings, seasonal and Christmas programmes, thermal water analysis, seminar documents) are not fully accessible. A step-by-step revision is planned. On request, we will provide the content in an accessible format.

Feedback and contact details
If you encounter barriers that make it difficult to access content on this website, please let us know:

Grand Spa Wellnesshotel Betriebs GmbH
Bad Waltersdorf 351, A-8271 Bad Waltersdorf
reservation@sparesortstyria.com
+43 (0) 3333 31065

We aim to respond to inquiries within a reasonable time and to resolve reported barriers.

Enforcement procedure
If you are not satisfied with the response to your report, you can contact the responsible market surveillance authority:

Sozialministeriumservice, Landesstelle Oberösterreich
Gruberstraße 63, 4021 Linz
Email: marktueberwachung-bafg@sozialministeriumservice.gv.at